RPO Project Manager

RPO Project Manager

Overview

【About RPO services (enPower) 】

enPower Recruitment Process Outsourcing (RPO) brand has been developed in and for the Japan market to provide a complete suite of recruitment optimization, outsourcing and consulting solutions.

Fully integrated with en Japan’s job board and HR technology eco-system and backed by en world’s agency business, enPower has quickly grown to become the largest RPO provider in Japan, helping our clients win in the world’s most talent-short market.

Job description

Are you passionate about recruitment and client relationships? As an RPO Project Manager you’ll lead a team of 10 or more and work closely with various clients to reinforce the hiring processes. This role is ideal for proactive, strategic thinkers who thrive in fast-paced environments and aim for excellence in leadership.

What You’ll Do

• Lead and Develop: Manage and grow a team of recruiters.
• Flexible Work: Flexible working style with occasional office visits.
• Drive Success: Shape recruitment strategies and maintain strong client relationships.
• Grow Professionally: Enhance your leadership skills, focusing on both performance and emotional management.

RESPONSIBILITES

• Oversee a recruitment projects, ensuring timely and efficient client service.
• Manage a team of 10, balancing performance and team morale.
• Collaborate with internal teams and HR to foster effective partnerships.
• Identify and resolve issues to keep operations smooth.
• Develop KPI plans, analyze results, and ensure client deadlines are met.
• Conduct regular reviews with recruiters to manage workloads and performance.
• Build and maintain strong client relationships through regular check-ins and performance reviews.
• Create and refine recruitment policies and procedures for better delivery.
• Meet predefined SLAs and share updates with the team to implement best practices.
• Train and develop team members for continuous improvement.
• Communicate effectively within the team to keep everyone aligned.
• Manage team motivation and performance, especially in remote settings.
• Maintain a client-focused recruiting process and escalate issues as needed.
• Work with RPO management on monetization opportunities, risk management, and addressing shortfalls.
• Provide accurate and timely reporting, engaging with the hiring community to manage expectations.

Some of our benefits include

• Remote work policies and monthly flextime program
• Five-day workweek (two days off on Sat and Sun), holidays, year-end/new-year holidays
• Annual paid leave, Congratulatory or Condolence leave, and Maternity/Paternity Leave
• Professional development subsidy program, a variety of social insurance, 401K (Optional pension reserve, tax benefit when contributing, investing, and receiving pension)

Qualifications

Requirements

•  2+ years of experience in leadership roles in corporate talent acquisition, RPO or agency recruitment OR 4+ years of Management experience in service industries (i.e. Consulting, BPO/Outsourcing, etc)

• Native-level Japanese proficiency
• Intermediate-level English proficiency
• Proven success in managing people
• Strong communication skills with client stakeholders.

Screening Process

STEP 11st Interview

• Interview with HR
• After passing the interview, you will be asked to complete an aptitude test and to provide references before the final interview.
• After the interview, the result would be made based on interview feedback and the result of aptitude test and reference checks.

STEP 22nd Interview

• Interview with RPO Manager

STEP 3Final Interview

• Interview with Head of RPO services

STEP 4Offer Meeting

• We will explain the details of the offer content

STEP 5Job Offer

*The order of interviewers for the 2nd and 3rd interviews may change.

*Interviews will be mainly conducted online (using Microsoft Teams) but interviews in person would be set as necessary.