Meet our Employees
A job that asks you to think like your clients,
imagine future possibilities, and build a bridge to the future
Chiaki Ishikawa
I joined en world’s enPowerPRO Division in 2021. She has worked as a recruiting professional supporting recruitment for Japanese and foreign companies of various sizes and cultures, and is committed to RPO that can help companies with recruitment.
- What are your current tasks and duties?
I am a member of the enPowerRPO division. RPO stands for Recruitment Process Outsourcing. My main focus is to embed myself in the client’s organization to provide comprehensive solutions recruitment process optimization, outsourcing, and consulting. I also provide recruitment process improvement and market information, and make proposals to management.
- When did you join en world, and why?
I joined en world in January 2021. In my previous job, I worked in human resources (in charge of recruiting), where I implemented RPO. Having had the opportunity to observe RPO operations closely, I was always abreast of the latest industry trends and developments, and felt I could assess from a neutral standpoint what kind of human resources would be best for a company, and give advice that would benefit both the company and the job seeker, and wanted to pursue that line of work.
When I was still a small child, I watched my mother, who was born overseas and moved to Japan, struggle to find a job in an unfamiliar environment. When I thought about what I could do to help people like my mother who had immigrated to Japan from overseas, I thought that en world would be a good place for me to work: they specialize in helping people find bilingual positions and jobs with foreign companies, and I felt that this was a job that I could do in part because I could empathize with job seekers.
- What kind of team is RPO?
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My career in RPO first began when I joined en world. Because enPowerRPO supports many projects and cases, I learn a lot every time I talk to a member of enPowerRPO, and I feel supported in my work.
For example, RPOs provide comprehensive solutions such as recruitment process optimization and consulting, so they must first possess industry knowledge, among other things. I was once involved in a project in an unfamiliar industry, and an experienced member of the team was willing to teach me back, and we quickly produced results. I am grateful to be able to work in a culture where team members with advanced knowledge and skills share their know-how with each other, and are always thinking of ways to contribute to client companies.
Moreover, because the work is project based, you might think you will be embedded onsite at a client company, and distanced from your own company. Management has put in place various mechanisms to help create horizontal connections, however, allowing everyone to work with peace of mind and a sense of belonging.
- Is there anything you always keep in mind when working in RPO?
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There are two things I keep in mind. The first is to create peace of mind and build a relationship of trust with the client company. For example, if a client company has people of different nationalities, I make it a point to listen fully to what they have to say in order to understand and respect their culture and customs, and to convey what is beneficial to them with humility and sincerity.
The second is the success of the client company and the candidates. The client will say “we want to hire someone who fits these criteria,” and I will propose candidates who can lead the client company to success according to the client’s strategy and perception of the market. I believe it’s important to imagine possibilities that our clients and candidates themselves don’t see, based on case studies and trends, and in so doing to build bridges to the future.
- What parts of RPO do you find to be most interesting?
I get to experience working in companies, both Japanese and foreign, of different sizes and with different cultures, so I discover new things everyday, and that drives my curiosity. That’s what I find interesting about working in RPO. I also believe that although there are certain principles in recruitment, there are few absolute right answers: recruitment is about people, and no two recruitments are the same because the companies, recruiters, and candidates involved change. Things change depending on the size of the company, its social impact, the personality of the hiring manager, and the people who work for the company. I find it fascinating to assess these factors and make suggestions that fit each case.
- Tell us about the value of RPO.
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Working in RPO is mainly about helping client companies grow by supporting their recruitment activities and working to solve their problems. However, I believe that we’re also responsible for creating the company’s brand from a recruitment perspective. A company is built by its people, and RPO is a job that allows us to share in their ideas and enthusiasm, and offer guidance. In this way I can be involved in the building up of many companies, and I feel there’s value in that.
I love this job because it allows me to approach recruitment from the same direction as my clients. I am immersed in my work each and every day, and every day is filled with a sense of having fun.
- What are some of the challenges in RPO that you want to take on?
Although RPO is a division whose main business is recruitment agency, I believe there’s no need to focus solely on recruitment when working with companies. For this reason, I would like to use this experience to actively tackle jobs like recruitment branding in the future. Branding and public relations may seem unrelated to recruiting, but in fact they’re closely related, and I would like to work on projects where I can provide total support for these.
- *Information accurate as of February 2024.
- Career Overview
- Three jobs ago
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Community Manager, Major telecommunications company
I was engaged in corporate research for a major foreign IT company and the management of a cross-organizational technical community.
- Previous jobs
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HR recruiter, Foreign startup company
I was involved in departmental recruiting activities as an HR recruiter.
- First through third years with en world
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RPO Onsite Recruiter, RPO Division
I was in charge of IT consulting for a major foreign IT consulting firm, contributing to client companies’ recruitment activities and corporate problem solving.
- Fourth year at en world through today
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RPO Onsite Recruiter, RPO Division
I am responsible for a major foreign manufacturer, providing support for improvement activities and streamlining of recruitment processes.